Yesterday, I went to see a prospective client who was on the verge of a major meltdown.
Here’s my Twitter post:

When I arrived, we immediately got to work on her issues.
She’s frustrated about a lot of things, her rent, her payroll, her staff, her (well-overdue) financials from another ‘accountant’…
We sat for about two (2) hours as I gave her strategies she needs to use, actions she needs to take RIGHT NOW and a summarized 6-12 month plan she can adopt to save her businesses, herself and her sanity!
Every time I go to visit a prospect who calls me for accounting services, I transform into a coach, a consultant, a strategist, a psychologist, a master teacher.
My friends, You are not an accountant!
Accountants are employees… you know those persons working in large corporations [ like we used to do!
]or smaller ones working behind the scenes doing the number-crunching.
If you’re running your own business you are EVERYTHING to your client and You are also the Expert.
If you remember this, you will attract a boatload of clients, Why?
Because you are genuinely interested in THEIR business and most importantly the effect the business has on the quality of their lives.
My client (Yes! I have assumed we will be contracted as I have a 97% success rate in getting clients! I share with you why in another post.) told me yesterday that she was broke and she’s been juggling money between the 4 bank accounts she has set up – all for different purposes, none of which have been reconciled in years; she has never taken inventory in the 6 years of being open….
I gave her 2 immediate tasks to do before today, 2 that will save her about $16,500 per month. She was extremely pleased!
You can see how important your role is as a coach, a consultant, a strategist, a psychologist, a master teacher to your clients, no?
What are your thoughts? Share them below.
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